1. Introduction
Independent Investigation Services (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy details our practices regarding the collection, use, and disclosure of information when you access our services or contact our agency.
We are registered as a Data Controller with the Information Commissioner's Office (ICO) and comply fully with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
2. Information We Collect
Depending on the nature of the instruction, we may process:
- Contact Information: Names, phone numbers, email addresses, and postal addresses.
- Enquiry Details: Brief case summaries, target profiles, and urgency indicators.
- Investigative Evidence: Surveillance logs, database printouts, digital forensics analysis, and witness statement records.
- Financial Data: Billing addresses and transaction details for services.
3. How We Use Case Information
We process data strictly under lawful grounds:
- To evaluate the feasibility and legal compliance of your investigation request.
- To execute corporate audits, background checks, digital forensics, or lawful surveillance.
- To compile court-admissible factual evidence packages.
- To comply with statutory legal requirements and judicial reviews.
4. Information Security & Encryption
Discretion is the cornerstone of our agency. All digital data is isolated from public networks and stored on encrypted databases protected by multi-factor authentication (MFA).
Factual case report files are delivered exclusively via secure, password-protected PDF formats. Passwords are sent through separate, verified communication paths.
5. Data Retention Limits
We do not retain personal data longer than is necessary to fulfill the investigation objectives or satisfy statutory limitations. Once a case is completed and report files are securely delivered, all background research documents and field logs are purged or securely archived in accordance with our data lifecycle guidelines.
6. Your Rights
Under GDPR legislation, you have the right to access, rectify, or request erasure of your personal data. To make a subject access request (SAR), please email our compliance officer directly at enquiries@iisinvestigation.com.
All operations are mapped against standard human rights and data minimization boundaries. We decline any request that conflicts with basic privacy rights or involves unlawful tracking methods.